Government Agencies
Citizen data never leaves your agency
The open-source voice agent your agency runs in-house, so recordings, transcripts, and citizen records stay on infrastructure you control.
01 / WHY DOGRAH
Built to keep citizen data inside your walls
Runs on your infrastructure
Deploy in your own data center or government cloud. No third-party SaaS in the call path.
No cross-border transfer
Recordings, transcripts, and extracted fields stay inside the country and the agency boundary.
Open source and auditable
Your security team reads the code instead of trusting a vendor's word.
Warm human handoff
The agent transfers complex calls to staff with the full context already gathered.
02 / VS SAAS
Self-hosted vs SaaS platforms
03 / HOW IT DEPLOYS
How it runs inside your agency
- 01
Deploy in your environment
Install Dograh on your own servers or government cloud behind your firewall.
- 02
Bring your model stack
Run open speech and language models in-house, or connect the ones your agency already approves.
- 03
Answer and route calls
The agent handles routine citizen calls in 45+ languages and warm-transfers the rest to staff.
Questions
Where does citizen call data live with a self-hosted voice agent?+
Entirely on your own infrastructure. Recordings, transcripts, and extracted fields stay inside the agency boundary, with no cross-border transfer to a third-party SaaS.
Does Dograh charge a per-minute fee for government call volume?+
No. You pay for infrastructure, not per call, so high, steady government phone lines do not run up a metered platform bill.
How many languages can the voice agent handle?+
45+ languages out of the box, so limited-English callers reach service in their own language instead of a separate interpreter line.
Can the agent transfer a citizen to a human?+
Yes. When a call needs judgment, the agent warm-transfers to staff with the conversation context already gathered, so the citizen does not repeat themselves.
Is the platform open source?+
Yes. Dograh is open source and fully self-hostable, so your security team can audit exactly how the agent handles every call.
Can we run our own language and speech models?+
Yes. Bring your own LLM, text-to-speech, and speech-to-text, or use Dograh's stack, so no call data has to reach an outside model vendor.
Keep citizen data on your ground
Deploy voice AI your agency owns, audits, and runs in-house.