How to Test, Monitor, and Scale AI Voice Agents in Production: Start With a Phone Call

The order we test, monitor and scale voice agents in: a manual pass, simulations and repeat runs, a real phone call, sampled QA, call traces and a slow ramp.

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Deep Dives in This Series

Tutorial

Testing Voice Agents Before You Go Live: Five Tests, in Order

Five tests to run before a voice agent takes real calls: a web call, simulated callers, repeat runs per leg, a real phone call and a small load test.

Technical

Automated QA for Voice Agents: Grade the Agent, Not the Caller

What Dograh's QA node checks after each call, and why a 5-10% sample of live calls is enough to find common failures within days.

Technical

Prompt and Flow Design Patterns for Reliable Voice Agents: Split by Guarantee

Where to split a voice agent's call into nodes, where exact wording comes from, and how to prove each leg holds up over repeated runs.

Tutorial

How to Read Call Traces to Debug a Voice Agent: Find the Layer

Open one bad call's trace, find the first layer that went wrong, and replay that step several times before you change the prompt.